We Ship to The UK, USA & Selected EU Countries, See Listed Countries Below.
EU:
Austria | Denmark | France | Germany | Sweden | Spain | Canary Islands | Greece | Hungry | Italy | Lithuania | Luxembourg | Netherlands | Norway | Poland | Portugal | Romania | Slovakia | Slovenia | Switzerland
Customs Duties & Taxes for International Orders
Will I need to pay customs duties or taxes?
Yes. If your order is being shipped outside the UK, customs duties, local taxes, and additional fees may apply. These charges vary by country and depend on the value of your order. Unfortunately, we have no control over these fees.
Who is responsible for paying customs charges?
You are responsible for covering any customs duties, taxes, or additional fees imposed by your country’s customs authorities. We do not pay these charges on your behalf.
Why aren’t customs duties included in my order total?
We do not calculate or collect customs duties, taxes, or fees at checkout. These charges are determined by your local customs office and must be paid upon your order’s arrival.
What happens if I don’t pay the customs charges?
If customs duties or taxes are not paid, your package may be held at customs or returned to us. We are not responsible for any additional fees or delays caused by non-payment.
Can I get a refund if I refuse to pay customs duties?
If your order is returned to us due to unpaid customs fees, any return shipping costs and customs charges will be deducted from your refund. Please note that we are not responsible for any delays or losses related to customs issues.
Do you help with customs paperwork?
We provide the necessary documentation to assist with customs clearance, but we do not influence or control the amount of customs duties or taxes applied. It is your responsibility to check your country’s import regulations before placing an order.
This depends on what service you choose. Orders processed here will take and estimated 3-5 working days to arrive when choosing Standard Royal mail delivery and an estimated 1-2 working days when choosing Expediated Tracked delivery. Delivery details will be provided in your confirmation email.
Please Note: Quoted timescales for delivery are from the day of dispatch and are estimates only, not guaranteed times.
- Standard Estimated Delivery time is 3-5 Working Days.
- This is not a fully tracked service
- Tracking info will only show once your order is delivered.
- Expediated Tracked Estimated Delivery time is 1-2 working days.
- This is a Tracked service
- Tracking info will show the delivery progress of your order.
Uk Orders
- Royal Mail
- Parcelforce
International
- Royal Mail
- Fastway
Any More Questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
Delivery Information
FREE Delivery applies to all UK orders Over £40( Excluding Rods over 1 meter). Which will be sent via Royal Mail or Parcelforce
£3.99 Delivery Charge for all UK orders Under £40 (Excluding Rods over 1 meter)
Fishing Rods over 1 Meter will be sent via parcelforce.
Parcelforce 48 Tracked -£8.99
Parcelforce 24 Tracked -£11.99
For Orders To Ireland 🇮🇪
FREE Delivery applies to orders Over €50.00( Excluding Rods over 1 meter). Which will be sent via Fastway
Fishing Rods over 1 Meter will be sent via Fastway
€6.99 Delivery Charge for orders Under €50.00 (Royal Mail Int Tracked) (Excluding Rods over 1 meter)
Fastway - Estimated 2-4 working days - €12.99 (Typically Used for Fishing Rods Over 1 Meter)
EU Countries - Royal Mail EU Tracked - Estimated 5-7 working days - €12.95
Austria | Denmark | France | Germany | Sweden | Spain | Canary Islands
EU Countries - Royal Mail EU Tracked - Estimated 5-7 working days - €17.95
Greece | Hungry | Italy | Lithuania | Luxembourg | Netherlands | Norway | Poland | Portugal | Romania | Slovakia | Slovenia | Switzerland
USA - International Tracked (Estimated 7-10 Days)
Flat Rate $14.95
Customs Duties & Taxes for International Orders
Will I need to pay customs duties or taxes?
Yes. If your order is being shipped outside the UK, customs duties, local taxes, and additional fees may apply. These charges vary by country and depend on the value of your order. Unfortunately, we have no control over these fees.
Who is responsible for paying customs charges?
You are responsible for covering any customs duties, taxes, or additional fees imposed by your country’s customs authorities. We do not pay these charges on your behalf.
Why aren’t customs duties included in my order total?
We do not calculate or collect customs duties, taxes, or fees at checkout. These charges are determined by your local customs office and must be paid upon your order’s arrival.
What happens if I don’t pay the customs charges?
If customs duties or taxes are not paid, your package may be held at customs or returned to us. We are not responsible for any additional fees or delays caused by non-payment.
Can I get a refund if I refuse to pay customs duties?
If your order is returned to us due to unpaid customs fees, any return shipping costs and customs charges will be deducted from your refund. Please note that we are not responsible for any delays or losses related to customs issues.
Do you help with customs paperwork?
We provide the necessary documentation to assist with customs clearance, but we do not influence or control the amount of customs duties or taxes applied. It is your responsibility to check your country’s import regulations before placing an order.
Dispatch Times
All Orders placed before 12am are normally dispatched that same working day. This applies for all orders, INC next day.
All orders placed after 12am will be dispatched the next working day.
Free Delivery Items dispatched via Royal Mail or Parcelforce will generally arrive with you within 3 – 5 days. Delivery times are however beyond our control.
Orders placed after 12am Friday will be processed the next working day, which will be a Monday (in the exception of a bank holiday in which case this will be a Tuesday)
All Orders placed over a weekend or a bank holiday will be processed and sent the next available working day. This includes all bank holiday Mondays, and Good Friday, Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years and Easter Weekend.
Once orders are shipped, and a tracking number sent, please note we cannot change or amend delivery or shipping address.
